How to request an Azure quota increase for Pivotal Cloud Foundry

How to request an Azure quota increase for Pivotal Cloud Foundry

Pivotal Cloud Foundry (PCF) needs increased resources on your Azure subscription. When installing PCF for the first time, these steps should help you get the quote increase correct.

Please note that in order to request a quota increase, you will need to have a Pay-As-You-Go account. If you are starting off with a free account, you need to switch over. As of the time of writing this article, your free account credit still transfers to the paid account and billing does not kick in until that credit is consumed.

Start a Support Request

Once you have logged into your Microsoft Azure account, click the Help + Support tile on the Dashboard.

Azure Dashboard

Fill out the Core Increase Ticket

Start a new Support Request, by selecting New Support Request

Azure Start Support Ticket

Since we are requesting an increase in quota for cores: * Change the Issue type to Quota * Select which subscription this applies to Note: If your subscription says Free, you will need to upgrade it first to a Pay-As-You-Go subscription * Change Quota Type to Cores * Support plan should default to Quota Support - Included

Basic Info on Support Request

Under the Problem Step, fill out: * Severity - B Moderate Impact (I don’t know if this has an impact on response time for quota increase) * Deployment model - Resource Manager * Location - Choose your location where you will be deploying PCF * SKU family - Select DS Series, Dv2 Series, D Series * New quota (Cores) - 252

Problem Info on Support Request (with SKU family)

Problem Info on Support Request

And finally, enter your contact information so support can keep you updated on the progress:

Contact Info on Support Request

Fill out the Storage Increase Ticket

Start a new Support Request, by selecting New Support Request

Azure Start Support Ticket

Since we are requesting an increase in quota for storage: * Change the Issue type to Quota * Select which subscription this applies to Note: If your subscription says Free, you will need to upgrade it first to a Pay-As-You-Go subscription * Change Quota Type to Storage: ARM * Support plan should default to Quota Support - Included

Contact Info on Support Request

Under the Problem Step, fill out: * Severity - B Moderate Impact (I don’t know if this has an impact on response time for quota increase) * Details - Enter Please allocate 5 TBs of premium storage. No standard storage will be used. * File upload - Leave empty

Problem Info on Storage Support Request

And finally, enter your contact information so support can keep you updated on the progress:

Contact Info on Support Request

Microsoft Response

I submitted these requests on a Saturday at about 2:30 in the afternoon. Here is the timeline I experienced:

  • Saturday 2:30pm: Submitted request
  • Saturday 2:30pm: I received an email from Microsoft confirming the request
  • Saturday 4:00pm: I received an email from a Microsoft support engineer stating that he is assigned to my tickets
  • Saturday 4:15pm: I received a call from my Microsoft support engineer talking through and confirming my requests.
  • Saturday 7:25pm: I received an email from my Microsoft support engineer stating that my quota has been increased for the DV1 and DV2 series. I am still waiting to hear on the DS series.
  • Monday 7:59pm: I received an email that my quota was increased on DS series as well as my 5 TB of Premium Storage allocated.

Total time 53.5 hours.